Excellence, passion, and commitment all rolled into one company.

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Challenges and Opportunities for
ASEAN Integration

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We are a European outsourcing company in Asia and consultancy firm providing web-enabled, personalised business solutions to companies in over 20 cities around the globe. Our tailor-made outsourcing solutions are always delivered with passion and excellence by talented professionals who are chosen and trained to execute projects to the highest standard. 

Our Story

Established in 2010, Eastvantage has since grown into an organisation of 500 employees servicing over 30 companies, many of which have grown vertically with us. What was once a European BPO company start-up has grown exactly as its founders Fred Tshidimba and Joeri Timp have planned--a well-rounded and versatile Euro-Filipino outsourcing company in Asia comprised of real people, offering real solutions.  

Eastvantage is a brand name of Eastvantage Business Solutions Inc., an accredited member of the IT and Business Process Association of the Philippines (IBPA/P), the leading professional body representing the national outsourcing industry. In December 2010, Eastvantage Business Solutions Inc. was granted the full status of an IT-enabled outsourcing company by the Philippine Economic Zone Authority (PEZA).

Our Vision

Become the strategic partner for entrepreneurs by delivering value-added services in Southeast Asia.

Our Mission

To make entrepreneurs happier by helping them grow globally.

 

Our Approach

Customer Intimacy - We care.

We always start by listening to you and learning from your ideas. From there, we encourage an open and comfortable discussion resulting in a partnership based on collaboration. This is how we come up with real solutions that exactly meet your needs. 

Passion - We love what we do.

We wake up each day feeling genuinely glad to be spending another day doing what we do best—crafting solutions and making a difference in our clients’ business. It’s really the passion (and the coffee) that keeps us fueled and turbo-charged at work. 

Commitment - 100% results-oriented.

We are all about delivering results, not promises. At Eastvantage, there is no such thing as in-between, we are always 100% committed to seeing plans through. Commitment is the lifeblood of our organisation, so you can expect the same level of excellence from everyone involved. 

Transparency - Promoting accountability.

The only way to foster trust and security in any relationship is through transparency. It is our policy to give a clear and complete view of project progress, so you know exactly how our partnership is working. Transparency is the foundation of accountability, initiative and authenticity, all of which we value here in Eastvantage. 

Excellence - Only the best possible.

We believe in delivering the best, and delivering beyond expectation. We have made it our habit to push ourselves to work as effectively and efficiently as possible, enabling us to go the extra mile for our business partners. 

Our Team

  • Except a slam dunk from the free throw line.
    Fred Tshidimba
    Managing Director
    “Nothing surpasses the feeling of having a satisfied customer.”
  • "I did not trip and fall. I attacked the floor and I believe I am winning."
    Joeri Timp
    Managing Director
    "Don’t let the fear of losing be greater than the excitement of winning.”
  • I am a silent guardian, a watchful protector.... I am Son Goku!
    Michael de Lara
    Web Developer
    “Learning never stops, you know.”
  • Alcohol gives me infinite patience for stupidity.
    Joel Cabral
    System Developer
    "Always seek out the seed of triumph in every adversity."
  • ...but sometimes, the reason is simply that you are stupid and you make bad decisions.
    Carmela Garcia
    Project manager
    “Everything happens for a reason, nothing is accidental...”
  • I’m pretty and witty and I seriously believe in the saying that ‘I’m full of awesomeness.’ Thank you.
    Cyannie Carpio
    Finance Manager
    "Life begins at the end of your comfort zone."
  • ...because of my braces though.
    Pam Sanchez
    Customer Service Representative
    “My smile shines bright like a diamond...”

Our Corporate Social Responsibility

We strive to measure our organisation’s success should not only through financial results but also by social impact. As a socially-aware organisation, Eastvantage upholds the idea of reserving a percentage of the company’s profit and investing it in our employees as well as the local community.

Starting with Our Employees...

Our corporate social responsibility is firmly rooted at home. Eastvantage supports fair labor practices including good working conditions, social protection, and human development and training for employees. The Eastvantage office provides a comfortable, healthy work environment, placing a specific emphasis on physical and mental well-being. Our employment terms include medical care, which in some cases are extended to family members. We also actively organise trainings, workshops and team-building activities for their continued development whether within the organisation or further on in their career. 

...And Extending to the Community

Eastvantage has undertaken improving education, one person at a time, as one of its mission statements. For the last three years, we have financially sponsored the tertiary (college/university) education of young adults as an ongoing effort to provide scholarships, coaching and training to deserving but less privileged individuals. 

Our Technology

Fort Legend Tower in BGC

Capable technology facilitates efficient communication and work processes at Eastvantage. Right from the start, we have been fully committed to cloud computing.

All processes and workflows are web-based: project management, productivity, attendance systems, HR support, document and data sharing, and even our accounting tools
are all instantly accessible anywhere in the globe.

Our operations is housed in a building that is certified by the Philippine Economic Zone Authority (PEZA) and located in an AAA business district with excellent network
connectivity, access to data storage, and emergency power generators.

Our Headquarters

Eastvantage is well-situated at the centre of the newest business district in Manila, Bonifacio Global City. BGC, as it is popularly known, is the number one choice in the entire country for BPO operations based on a study conducted by property consultants JLL. Its strategic location, booming infrastructure and reputation as a lifestyle destination make it an obvious choice for talents and companies alike.

With a population of over 11 million, Metro Manila inspires a healthy talent pool and provides a wealth of resources for its most robust employer, the BPO industry. 

 

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