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Concierge Services

Concierge Services

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Outsource your Concierge Service to the Philippines

You need around-the-clock, 24/7 support for your customers via email, chat, or voice channels. If you want to enjoy a white-glove customer service Eastvantage provides bespoke customer support solutions supporting various industries. Several online travel agencies, boutique e-commerce sites and concierge services have enjoyed our white-glove customer services. If it’s outsourcing to the Philippines you’re looking into, Eastvantage is here to help.

24/7 Support for Your Customers

As part of Eastvantage's CRM Outsourcing options, we can set-up round-the-clock 24/7 support for your customers via email, chat, or voice channels. Our varied portfolio, coupled with our strong account management and operational framework ensure the success of our partnership. 

Experience in Multiple Business Areas

Eastvantage will provide you a tailor-made solution based on our flexible delivery models and give you the best one fit for your requirements. We will cover several areas of your business including:

  • Online travel reservations 
  • Online ticketing support 
  • Cancellations/rebooking support 
  • Itinerary bookings for luxury travel
  • On-demand personal assistant services 
  • Virtual concierge hotel service 
  • In travel customer experience management 

Contact Us and Let’s Make it Work

Get in touch and let us know your team requirements and we will surpass them by retaining highly experienced and skilled talent for your team. From core booking functions to customer engagement, increasing ancillary revenues for your business, Eastvantage has it covered. Check out more success stories in our portfolio