PAL wins “Most Improved Airline Award for 2019”

Posted on Thu, 11/29/2018 - 17:37
"Most Improved Airline Award for 2019" award goes to PAL


Australia-based airline review firm has awarded Philippine Airlines as the world’s “Most Improved Airline for 2019”.

This is the fourth win for the flag-carrier, as last February, PAL earned a Four Star rating from Skytrax, which involved rigorous independent audits of PAL’s products and services for both ground and in-flight. Last July, London-based Skytrax also awarded PAL as Most Improved Airline for 2018. This September — based on a passenger voting system, PAL received another Four-Star Major Regional Airline 2019 award from Airline Passenger Experience Association.

The Filipino carrier qualified for this win due to many factors namely: their initiative to grow globally, improve their aircraft and cabins, and their dedication into betterment in terms of service and routes.

Moving forward, PAL remains steadfast in improving their reputation as the country’s only full-service airline with a global network.  PAL President and COO Jaime Bautista said, “In this very challenging and competitive airline environment, we renew our determination to keep on improving, so that we can eventually earn the highest Five-Star Certification in the name of our country and our people.”