The Project
The client is finding the right partner to extend their business in Asia and is looking at the opportunity in making the Philippines as its sales hub for their company. Their goal is to create a competence center for database management (sales sourcing and lead generation), sales team, customer support team and software development team (cloud engineering, PHP, web development).
The client has previous outsourcing experience with other service providers and interns. However, they are now focusing on a different strategy -- having an integrated solution for the competence center that they need to expand their business.
The client is a customer-oriented sponsorship & grant management software company that covers one or more of the following processes: request management, project management, assessment process, and audit & compliance processes.
Eastvantage tailor-fitted an integrated solution that the client is looking for. The client is now expanding their business by outsourcing different teams under one umbrella. They now have a team of cloud engineers, PHP full-stack developers, quality assurance testers, CRM database specialists and database managers, multi-lingual lead generation specialists and ticketing agents.
Tools: Zendesk, Jira, Bitbucket, Atom, Sublime, Vim, MySQL workbench, dbeaver, Slack
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