One of our clients is a software development start-up specialising in providing one-stop-shop solutions for real-time performance metrics for operations, at all layers in any organisation around the globe.
They are operating in different locations in the USA (New York & North Carolina), Philippines (Manila), and Australia (Brisbane). And the client would want to move to a BPO service, coming from a freelance format of hiring in the Philippines. They would want to transition their current employees to a BPO partner and eventually grow the team.
Eastvantage, with the experience for managed services and BPO services, took on the transitioning of the team members. Providing the employee all necessary documents in processing regular benefits that are not part of the freelance model that they previously have. At current, the team of Elixir Software Developers, although a niche market in the Philippines, already saw a 50% headcount growth and is continuously hiring more team members.